These Purchase Terms apply to all Products, programs, and services sold by Amy Bernier, a sole proprietor doing business as Beyond Behavior Coaching (“Company”). They form the agreement between you and the Company when you make a purchase.

PLEASE READ THESE PURCHASE TERMS CAREFULLY. BY PURCHASING ANY PRODUCT, PROGRAM, OR SERVICE (COLLECTIVELY, “PRODUCTS”), YOU ACCEPT AND AGREE TO BE BOUND BY THE FOLLOWING TERMS. IF YOU DO NOT AGREE, DO NOT PURCHASE.

1Parties

For purposes of this Agreement, you (the purchaser) are referred to as “Client.” The seller, Amy Bernier, a sole proprietor doing business as Beyond Behavior Coaching, is referred to as “Company.”

2The Products

“Products” means the specific product, program, or service you select and purchase at checkout, including everything described on the applicable checkout or sales page (such as sessions, materials, access duration, and support). The description shown at checkout, together with these terms, governs your purchase.

3Term

The engagement begins on the date of your purchase. For fixed-term programs, it continues through the program end date described at checkout. For subscription Products, the term continues on a recurring monthly basis until cancelled in accordance with Section 5.

4Payment

Client agrees to pay the total fee shown at checkout. Where a payment plan or subscription is offered, Client authorizes Company (through its third-party payment processor) to charge the selected payment method for each scheduled installment or recurring payment on its due date until the total is paid or the subscription is cancelled. Client is responsible for completing all payments in a payment plan, even if Client stops participating before the plan is complete.

5Cancellation

Fixed-term & one-time Products: These purchases do not allow for termination. If Client chooses to end participation in a long-term program before its end date, Client will not receive a refund and remains responsible for completing the payment described in Section 4.

Subscription Products (such as the Meltdown Pocket Guide™ and The Unshakeable Mom Collective): Client may cancel the recurring subscription at any time by emailing amy@beyondbehaviorcoaching.com or using the cancellation option in your account portal. Cancellation stops future billing; Client retains access through the end of the current paid billing period. Amounts already paid are non-refundable.

6Refunds

Except where required by applicable law, Company does not offer refunds, and all sales are final. Please review the Product description carefully before purchasing.

7Delivery

All Products are digital and delivered electronically. Client will receive access by email and/or through the applicable online platform within a reasonable time following purchase, or, for live or scheduled services, according to the schedule communicated by Company. No physical goods are shipped.

8Confidentiality

Any information discussed or that either party comes to know during one-on-one work together is confidential. This does not include information Client makes available during group calls, information either party was aware of prior to this Agreement, information gained from a third party, or information available to the public through no breach of confidentiality by Client. Confidential information may be shared only if waived by both parties in writing.

9Release

Company may take photographs, videos, audio recordings, or other recordings that Company may use for future commercial or non-commercial purposes. By participating in Company’s program, Client consents to being recorded and photographed and to the use of Client’s likeness and voice in any media in perpetuity by Company for whatever purpose Company sees fit.

10Intellectual Property

Company reserves all ownership rights to any materials, including but not limited to documents, images, audio, and video, provided to Client through Client’s participation. Company grants Client a single-user license to use the materials for Client’s individual purposes only. Client agrees not to share, copy, distribute, disseminate, or sell the materials for either commercial or non-commercial purposes.

11Non-Disparagement

Client agrees, during and after purchase of Products, to refrain from making any statements, whether oral or in writing, that negatively impact Company’s program, business, services, products, or reputation. Company likewise agrees to refrain from making any statements, whether oral or in writing, that negatively impact Client or Client’s business.

12No Guarantees; Disclaimers

No Guarantees: Company makes no guarantees about its Products or the results Client may experience. Any statements regarding potential outcomes are opinions and are not binding on Company. Testimonials from previous clients are not to be relied upon to predict results in your specific situation. Your results depend on many factors, including your level of personal responsibility, commitment, and abilities, as well as factors that you and/or Company may not be able to anticipate.

Not Professional Medical Advice: At no time should any of Company’s services, products, or programs be considered a substitute for professional medical or mental health services, nor construed as professional therapy. Company is a coaching service and is not a licensed medical or mental health provider. Company’s services are not intended to treat, diagnose, cure, or prevent any disease. If at any time Client needs medical and/or psychological treatment, it is Client’s responsibility to seek it out.

Not Legal or Financial Advice: At no time should any of Company’s services be considered a substitute for professional legal or financial advice. If Client needs legal or financial services, it is Client’s responsibility to seek them out.

13Warranties

Both Company and Client warrant that they have full authority to enter into this Agreement. Company warrants that its services will be provided by qualified people in a competent manner in accordance with industry standards. EXCEPT FOR THE EXPRESS WARRANTIES IN THIS AGREEMENT, NEITHER PARTY MAKES ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED.

14Limited Liability

THE AMOUNT OF LIABILITY RECOVERABLE FOR ANY CAUSE OF ACTION THAT ARISES UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID FOR SERVICES OUTLINED IN THIS AGREEMENT, REGARDLESS OF WHETHER THE CAUSE OF ACTION IS BASED IN TORT, CONTRACT, OR ANY OTHER THEORY OF LIABILITY. UNDER NO CIRCUMSTANCES WILL COMPANY BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY LOSS OF USE, BUSINESS INTERRUPTION, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, EVEN IF CLIENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15Entire Agreement; Modification

This Agreement, together with the Product description shown at checkout, constitutes the entire agreement between Client and Company and supersedes all prior or contemporaneous discussions, writings, negotiations, and agreements. Its terms cannot be modified, supplemented, or amended unless agreed to in writing by all parties. The waiver of one term is not a waiver of any other term and shall not be considered a continuing waiver.

16Severability

If any term in this Agreement is found to be void or voidable, the remaining terms are unaffected and remain in full force and effect, including those terms that are similar.

17Dispute Resolution; Governing Law

Any dispute arising under this Agreement will be resolved by an online mediation service agreed upon by all parties, or by mediation in California with a mediator agreed upon by all parties. The parties agree to complete mediation in good faith before pursuing any other available legal or equitable remedies.

This Agreement shall be governed by and construed in accordance with the laws of the State of California. The venue for any court proceedings arising out of this Agreement shall be in San Diego County, California. If Client sues Company and Company is successful, Client is responsible for Company’s attorney’s fees, in addition to any other relief to which Company may be entitled.

18Notices

All notices required or permitted under this Agreement shall be in writing and deemed given when delivered by registered or certified mail, postage prepaid, addressed to the party’s principal place of business, or by email where this Agreement states that email notification shall suffice.

19Contact

Questions about these Purchase Terms? Please contact amy@beyondbehaviorcoaching.com.

Updated: June 2026